Refund Policy for Rarebeautycc

1. Eligibility for Refunds

• Timeframe: You are eligible for a refund if you initiate the return process within 180 days from the date you receive your order. We believe this extended period gives you ample time to assess the products and decide if they meet your expectations.
• Product Condition: The products must be in their original, unused, and resalable condition. This means that the product packaging should be intact, and all original tags and accessories must be included. If the product shows signs of use, damage, or if the packaging has been opened in a way that affects its resale value, we may not be able to process a full refund.

2. How to Initiate a Refund

• Contact Us: First, reach out to our customer support team at support@rarebeautycc.com. Please include your order number, the reason for the return, and details about the products you wish to return. Our team will guide you through the return process and provide you with a return authorization number.
• Return Shipping: As part of our commitment to customer satisfaction, we cover the return shipping costs for all eligible returns. Once you have received the return authorization, we will provide you with a prepaid shipping label. You are responsible for securely packaging the products and dropping them off at the designated shipping carrier location.

3. Refund Processing

• Inspection: Once we receive the returned products, our team will inspect them to ensure they meet the eligibility criteria. This inspection typically takes 3 – 5 business days.
• Refund Method: If the return is approved, the refund will be credited back to the original payment method used for the purchase. For credit card payments, it may take 5 – 10 business days for the refund to appear on your statement, depending on your card issuer. For other payment methods, such as PayPal, the refund should be processed within a similar time frame, but it may vary based on the payment processor’s policies.

4. Exceptions

• Custom or Special Orders: Custom – made or special – order products are generally not eligible for refund, unless there is a defect or error on our part.
• Clearance and Final Sale Items: Products marked as clearance or final sale are non – returnable and non – refundable, as clearly stated on the product pages.

5. Refund for Damaged or Defective Products

• Reporting: If you receive a damaged or defective product, please contact our customer support at support@rarebeautycc.com as soon as possible. Provide us with a detailed description of the issue, along with photos if possible.
• Resolution: We will either arrange for a replacement product to be shipped to you at no additional cost or process a full refund, depending on your preference and product availability.

6. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website, and the effective date of the new policy will be clearly indicated. If you have an ongoing return or refund request, the policy in effect at the time you initiated the request will generally apply, unless otherwise required by law.